DELIVERY:

The orders will typically be packed and sent out for shipment within 3 business days of the date the order was placed, and delivery will typically take place within seven business days after that date.

All claims for shortages or damages must be reported to customer service immediately upon delivery but shall not be in any event later than 48 hours of the delivery of the product starting from the time of delivery. Since the cardholder authorises the transactions, we do not take responsibility for the incorrect addresses when placing the order.

You should expect regular updates from us informing you of your order's status as it proceeds through the fulfillment process.

The "My Account" area of the website also provides users with access to the data mentioned above.

The "Order Details" link in the confirmation email will allow you to check the status of your order even if you have not yet created an account.

You can communicate with us at any time. You will be informed of any shipping restrictions that may apply to your address at the time of purchase. This information will be emailed or texted to you. Several distribution hubs may simultaneously fulfill your order so that you will receive your product in increments. If this occurs, you will receive an email detailing the contents of each package.

AT THE TIME OF RECEIPT, IT IS IMPORTANT TO KEEP IN MIND THE FOLLOWING:

A receipt must be signed for the goods at the time of delivery. If the receipt of the goods is signed by someone other than the person who purchased the product at the address provided during the order, then we are not responsible for the receipt. Regardless of anything else that may be stated elsewhere, the ownership and liability of the products you have purchased shall pass to you upon delivery and acknowledgement of the receipt by you or anyone else at your address. As a result, we are not responsible for any loss or damage to products after delivery in any circumstance whatsoever.